Who pays when the backflow device at my Windsor meter fails its test?
The District does. Municipal Code Section 12-3-415 says reduced pressure and double-check devices are tested by the District at least annually and serviced, overhauled or replaced when found defective, with the cost borne by the District and built into the monthly service charge. Installing a device where one is first required is the customer's expense under Section 12-3-400, and the device must stay open to the Town for testing.
How hard is Windsor's tap water, and does the Town add fluoride?
The 2025 Water Quality Report averages 118 milligrams per liter of hardness, with a range of 106 to 154, which the USGS scale places near the top of moderately hard and, at the high end, hard. Sodium averages about 10 milligrams per liter. The Town treats with chlorine only, adjusts pH to protect pipes from corrosion and does not add fluoride, so a softener or filter choice should start from those numbers.
Is there lead in Windsor's water service lines?
The Town completed an inventory of its service lines in 2024 and found no lead in the system. In the 2025 tap samples from 33 homes, lead was not detected at the 90th percentile, though one home came in above the copper action level. Lead and copper can still come from fixtures and pipe inside a house, so Public Works refers residents who want their own water tested to labs that do it.
Can I add a hose bib to the recycled-water irrigation at our Vintage Greens house?
No. The Town's Recycled Water User's Guide states that hose bibs are not allowed on any recycled water system, citing state Title 22 rules. A hose connection for washing or filling has to come from the drinking-water side. Because a dual-plumbed lot is inspected every year and cross-connection tested at least every four years, take any change to either system to the Town before work begins.
Can selling a house in Windsor bring a sewer lateral requirement?
It can, where buildings share a sewer connection. Town code requires a separate sewer service for each building, and an older shared arrangement may stay in use only until the parcel is sold, when the sold parcel has to get its own lateral. An old lateral may also serve a new building only after the District Engineer examines and tests it and finds that it meets the Town's standards.